I am unclear if this is still considered an issue or not. I consider it a problem and see no real reason to close any posts..
And to answer the blue window to my right (which you do not see):
Revive this topic?
The last reply to this topic was over 1 year ago . Your reply will bump the topic to the top of its list and notify anyone previously involved in the conversation.
Are you sure you want to continue this old conversation?
This 18 month old post is still open (and releavant), but another new post of mine now says it will close 10 days after the last reply. In this case I do not see it as an issue, but similar to eduprez's issue, some old posts with relevant content should be able to live. I had to start a new post to which I added Part 2, but now none of those with the knowledge are aware.
I think that this policy stifles good contribution opportunities for those with relevant knowledge. Further, it fragments related content making it more challenging for readers to see the entire picture.
FWIW, I worked for a company that developed CRM SW. Software like this is designed to show "performance", which is resolutions. Managers are metrics crazy and a lot of performance reporting is based upon how fast and how many cases are CLOSED. If a company uses this product to evaluate their Techs, then performance may be important, but here the ability to follow up on a 2 year old thread and include the original members is more relevant in this community. If we are not doing performance management, then closing posts is probably not required, indeed detrimental.