I need help trying to iron out flaws in our WIFI..
Lately I have been getting bad latency spikes on our WIFI 5GHZ specifically on our iPad PRO. The iPad drops out in the middle of playing online games or gets random stutters. Gaming on our other devices is impeccable.
The iPad PRO didn't have these issues before as far as I know. Distance to the AP doesn't seem to matter when it spikes.
The connection is fiber 100/100. On the computer connected to the Dumb AP with a cable. I consistently get A+ with low latency on Waveform.
On our 5GHZ WIFI Waveform gives a A+ rating on Android devices, but only sometimes on the iPad PRO.
I have tried different settings for the SQM-QoS, for packet steering and Flow offloading.
Fujitsu S920 settings: (ROUTER)
SQM QoS installed, ingress/egress = 90/90, running Cake, piece of cake.qos, Overhead 44.
Packet Steering is enabled
Flow offloading is disabled
Archer C7 v2 (DUMB AP):
Packet Steering is enabled
Flow offloading is disabled
ath10k-smallbuffers
The Archer c7 v2 has an QCA9880 and support TXQS/ATF/AQL.
Is there something I can try to remedy these issues with the iPads bad jitter and latency?
If other devices perform well under same conditions the problem is the client device. Sometimes windows plays bad tricks, when linux on same hardware gets ideal wifi and vice versa.
What do you mean? The iPad has bad WIFI regardless if the PC is on or off.
However, something must have changed. I remember setting up Openwrt and QoS and the WiFi a few years ago and then even the iPad received the best rating possible on DSL-Reports.
Thank you! This might actually have solved the issue with the iPad, but I will need to keep testing it.
So now instead of just the iPad having issues, all my 5 GHz devices will jump to the 2.4 GHz WiFi and have jitter and bad latency, as QoS doesn't seem to be working on the 2.4 GHz WiFi.
The solution is to block all 5 GHz devices from using the 2.4 GHz WiFi I guess? That's the Apple way.
When the problem occurs, go to your router and check syslog. Is your device deauthenticated? Is there any mention of its MAC address? Remember that Apple devices can have a random or random+rotating MAC address, so check in your Wifi network settings what's the current MAC.
Use a Macbook Console.app to see logs from the iPad. You might notice some airportd entries – these are Wifi logs. Perhaps something of interest will be there.
If this happens during gaming, could it be that your iPad is overheating and throtlling?
If you can; some, reasonably recent, Apple devices only have 2.4Ghz.
This can cause issues with older Apple products that don't have 5GHz but you want whole house communication.
e.g. watches.
When you walk out of Bluetooth range, the watch will switch to the network to communicate with the phone. I've had update issues (they take longer over Bluetooth) when the watch was on 2.4GHz and the phone was on 5GHz.
I made this worse because my 2.4GHz is dialed down, Tx power is only what I need to get to the outside wall. (2.4 travels too far; I prefer a Dark Forest footprint).
Eventually I replaced the watch.
Among all the other advice, I'd ensure Apple devices you have linked (e.g. watches and tablets that get your iMessages and can take calls from your iPhone) are on the same network.