I am getting WAN IP from ISP but no Browsing

I have change my ISP provided Huawei HG8247H GPON in Bridge Mode my ISP is using IPoE, I have Archer c7 v5 with OpenWRT and its WAN cable is connected to ISP router as DHCP Client. I am getting IP from ISP but no browsing.

When I revert the ISP Router to Route WAN mode and OpenWRT gets Local IP from ISP Router then my internet works fine

What could be issue.

Please connect to your OpenWrt device using ssh and copy the output of the following commands and post it here using the "Preformatted text </> " button:
grafik
Remember to redact passwords, MAC addresses and any public IP addresses you may have:

ubus call system board
cat /etc/config/network
cat /etc/config/wireless
cat /etc/config/dhcp
cat /etc/config/firewall
1 Like

Two things that may (or may not) help:

  • restarting the ONT after you've configured it for bridging
  • keeping the ONT powered off for 'a while' (mybe 10 minutes, maybe an hour, maybe 4+ hours), to let the ISP's DHCP time out
2 Likes

The first thing to do there is ping a known to exist numeric IP such as 8.8.4.4. If this works then try to nslookup a name. Often a "no Internet" situation is rooted in failure to DNS.

If the ping does not go through, try a traceroute to the same IP. If it makes a couple of hops into the ISP and then stops, it is likely that your service is not authenticated (e.g. still expecting the MAC address of the old router as @slh suggests) and they're blocking your line from reaching the Internet.

ubus call system board
{
        "kernel": "5.15.134",
        "hostname": "IMTheRouter",
        "system": "Qualcomm Atheros QCA956X ver 1 rev 0",
        "model": "TP-Link Archer C7 v5",
        "board_name": "tplink,archer-c7-v5",
        "rootfs_type": "squashfs",
        "release": {
                "distribution": "OpenWrt",
                "version": "23.05.0",
                "revision": "r23497-6637af95aa",
                "target": "ath79/generic",
                "description": "OpenWrt 23.05.0 r23497-6637af95aa"
        }
}
config defaults
        option input 'REJECT'
        option output 'ACCEPT'
        option forward 'REJECT'
        option synflood_protect '1'

config zone
        option name 'lan'
        option input 'ACCEPT'
        option output 'ACCEPT'
        option forward 'ACCEPT'
        list network 'lan'

config zone
        option name 'wan'
        option input 'REJECT'
        option output 'ACCEPT'
        option forward 'REJECT'
        option masq '1'
        option mtu_fix '1'
        list network 'wan'
        list network 'wan6'

config forwarding
        option src 'lan'
        option dest 'wan'

config rule
        option name 'Allow-DHCP-Renew'
        option src 'wan'
        option proto 'udp'
        option dest_port '68'
        option target 'ACCEPT'
        option family 'ipv4'

config rule
        option name 'Allow-Ping'
        option src 'wan'
        option proto 'icmp'
        option icmp_type 'echo-request'
        option family 'ipv4'
        option target 'ACCEPT'

config rule
        option name 'Allow-IGMP'
        option src 'wan'
        option proto 'igmp'
        option family 'ipv4'
        option target 'ACCEPT'

config rule
        option name 'Allow-DHCPv6'
        option src 'wan'
        option proto 'udp'
        option dest_port '546'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-MLD'
        option src 'wan'
        option proto 'icmp'
        option src_ip 'fe80::/10'
        list icmp_type '130/0'
        list icmp_type '131/0'
        list icmp_type '132/0'
        list icmp_type '143/0'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-ICMPv6-Input'
        option src 'wan'
        option proto 'icmp'
        list icmp_type 'echo-request'
        list icmp_type 'echo-reply'
        list icmp_type 'destination-unreachable'
        list icmp_type 'packet-too-big'
        list icmp_type 'time-exceeded'
        list icmp_type 'bad-header'
        list icmp_type 'unknown-header-type'
        list icmp_type 'router-solicitation'
        list icmp_type 'neighbour-solicitation'
        list icmp_type 'router-advertisement'
        list icmp_type 'neighbour-advertisement'
        option limit '1000/sec'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-ICMPv6-Forward'
        option src 'wan'
        option dest '*'
        option proto 'icmp'
        list icmp_type 'echo-request'
        list icmp_type 'echo-reply'
        list icmp_type 'destination-unreachable'
        list icmp_type 'packet-too-big'
        list icmp_type 'time-exceeded'
        list icmp_type 'bad-header'
        list icmp_type 'unknown-header-type'
        option limit '1000/sec'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-IPSec-ESP'
        option src 'wan'
        option dest 'lan'
        option proto 'esp'
        option target 'ACCEPT'

config rule
        option name 'Allow-ISAKMP'
        option src 'wan'
        option dest 'lan'
root@IMTheRouter:~# cat /etc/config/network

config interface 'loopback'
        option device 'lo'
        option proto 'static'
        option ipaddr '127.0.0.1'
        option netmask '255.0.0.0'

config globals 'globals'
        option ula_prefix 'fda1:98eb:622a::/48'

config device
        option name 'br-lan'
        option type 'bridge'
        list ports 'eth0.1'

config interface 'lan'
        option device 'br-lan'
        option proto 'static'
        option ipaddr '192.168.1.1'
        option netmask '255.255.255.0'
        option ip6assign '60'

config device
        option name 'eth0.2'
        option ipv6 '1'

config interface 'wan'
        option device 'eth0.2'
        option proto 'dhcp'
        option vendorid 'ASUS'

config interface 'wan6'
        option device 'eth0.2'
        option proto 'dhcpv6'

config switch
        option name 'switch0'
        option reset '1'
        option enable_vlan '1'

config switch_vlan
        option device 'switch0'
        option vlan '1'
        option ports '2 3 4 5 0t'

config switch_vlan
        option device 'switch0'
        option vlan '2'
        option ports '1 0t'

config interface 'guest'
        option proto 'static'
        list ipaddr '192.168.11.1/24'
        list dns '8.8.8.8'
        list dns '1.1.1.1'

config device
        option name 'eth0'
        option macaddr '**********'
config wifi-device 'radio0'
        option type 'mac80211'
        option path 'pci0000:00/0000:00:00.0'
        option channel 'auto'
        option band '5g'
        option htmode 'VHT40'
        option cell_density '0'

config wifi-iface 'default_radio0'
        option device 'radio0'
        option network 'lan'
        option mode 'ap'
        option ssid 'OpenWrt-5G'
        option encryption 'psk2'
        option key '********'

config wifi-device 'radio1'
        option type 'mac80211'
        option path 'platform/ahb/18100000.wmac'
        option channel 'auto'
        option band '2g'
        option htmode 'HT20'
        option cell_density '0'

config wifi-iface 'default_radio1'
        option device 'radio1'
        option network 'lan'
        option mode 'ap'
        option ssid 'OpenWrt'
        option encryption 'psk2'
        option key '*******'

config wifi-iface 'wifinet2'
        option device 'radio1'
        option mode 'ap'
        option ssid 'IMTheWiFi-GUEST'
        option encryption 'sae'
        option key '*******'
        option network 'guest'
config dnsmasq
        option domainneeded '1'
        option localise_queries '1'
        option rebind_protection '1'
        option rebind_localhost '1'
        option local '/lan/'
        option domain 'lan'
        option expandhosts '1'
        option cachesize '1000'
        option authoritative '1'
        option readethers '1'
        option leasefile '/tmp/dhcp.leases'
        option resolvfile '/tmp/resolv.conf.d/resolv.conf.auto'
        option localservice '1'
        option ednspacket_max '1232'

config dhcp 'lan'
        option interface 'lan'
        option start '100'
        option limit '150'
        option leasetime '12h'
        option dhcpv4 'server'
        option dhcpv6 'server'
        option ra 'server'
        list ra_flags 'managed-config'
        list ra_flags 'other-config'

config dhcp 'wan'
        option interface 'wan'
        option ignore '1'

config odhcpd 'odhcpd'
        option maindhcp '0'
        option leasefile '/tmp/hosts/odhcpd'
        option leasetrigger '/usr/sbin/odhcpd-update'
        option loglevel '4'

config host
        option mac ''**********''
        option ip '192.168.1.11'

config dhcp 'guest'
        option interface 'guest'
        option start '10'
        option limit '50'
        option leasetime '12h'
config defaults
        option input 'REJECT'
        option output 'ACCEPT'
        option forward 'REJECT'
        option synflood_protect '1'

config zone
        option name 'lan'
        option input 'ACCEPT'
        option output 'ACCEPT'
        option forward 'ACCEPT'
        list network 'lan'

config zone
        option name 'wan'
        option input 'REJECT'
        option output 'ACCEPT'
        option forward 'REJECT'
        option masq '1'
        option mtu_fix '1'
        list network 'wan'
        list network 'wan6'

config forwarding
        option src 'lan'
        option dest 'wan'

config rule
        option name 'Allow-DHCP-Renew'
        option src 'wan'
        option proto 'udp'
        option dest_port '68'
        option target 'ACCEPT'
        option family 'ipv4'

config rule
        option name 'Allow-Ping'
        option src 'wan'
        option proto 'icmp'
        option icmp_type 'echo-request'
        option family 'ipv4'
        option target 'ACCEPT'

config rule
        option name 'Allow-IGMP'
        option src 'wan'
        option proto 'igmp'
        option family 'ipv4'
        option target 'ACCEPT'

config rule
        option name 'Allow-DHCPv6'
        option src 'wan'
        option proto 'udp'
        option dest_port '546'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-MLD'
        option src 'wan'
        option proto 'icmp'
        option src_ip 'fe80::/10'
        list icmp_type '130/0'
        list icmp_type '131/0'
        list icmp_type '132/0'
        list icmp_type '143/0'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-ICMPv6-Input'
        option src 'wan'
        option proto 'icmp'
        list icmp_type 'echo-request'
        list icmp_type 'echo-reply'
        list icmp_type 'destination-unreachable'
        list icmp_type 'packet-too-big'
        list icmp_type 'time-exceeded'
        list icmp_type 'bad-header'
        list icmp_type 'unknown-header-type'
        list icmp_type 'router-solicitation'
        list icmp_type 'neighbour-solicitation'
        list icmp_type 'router-advertisement'
        list icmp_type 'neighbour-advertisement'
        option limit '1000/sec'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-ICMPv6-Forward'
        option src 'wan'
        option dest '*'
        option proto 'icmp'
        list icmp_type 'echo-request'
        list icmp_type 'echo-reply'
        list icmp_type 'destination-unreachable'
        list icmp_type 'packet-too-big'
        list icmp_type 'time-exceeded'
        list icmp_type 'bad-header'
        list icmp_type 'unknown-header-type'
        option limit '1000/sec'
        option family 'ipv6'
        option target 'ACCEPT'

config rule
        option name 'Allow-IPSec-ESP'
        option src 'wan'
        option dest 'lan'
        option proto 'esp'
        option target 'ACCEPT'

config rule
        option name 'Allow-ISAKMP'
        option src 'wan'
        option dest 'lan'
        option dest_port '500'
        option proto 'udp'
        option target 'ACCEPT'

config zone
        option name 'guest'
        option input 'REJECT'
        option output 'ACCEPT'
        option forward 'REJECT'
        list network 'guest'

config forwarding
        option src 'guest'
        option dest 'wan'

config rule
        option name 'GuestDHCP'
        list proto 'udp'
        option src 'guest'
        option dest_port '67'
        option target 'ACCEPT'

config rule
        option name 'GuestDNS'
        option src 'guest'
        option dest_port '53'
        option target 'ACCEPT'

Everything looks okay from my quick read through your config.

from the ssh session to the router itself, are you able to ping stuff on the internet:

Then repeat these pings from your computer.

Called the ISP support and got the SESSION REFRESHED from them and now Internet working.

I don't know what they actually do in SESSION REFRESH thing

I hope this will help others as well.

1 Like

That (probably) means they lock onto the wan MAC address of your router, needing either manual approval or (a potentially) lengthy expiration period.

I changed the MAC address according to their provided device.