Can't access Netflix with PPPoE interface

I am unable to access Netflix via my WAN interface configured as PPPOE. I am not attempting to access Netflix via a VPN, this is plain network access.

  • Can access the Netflix homepage but cannot login

  • Android app doesn't work (connected via Wifi)

  • Phillips Smart TV app doesn't work (connected via ethernet)

  • Other streaming services (Prime, Disney+) seem to be working fine

  • I can access the internet generally

I also have a secondary internet connection available (Starlink via DHCP) - all services including Netflix are working fine via this interface.

I assume there is some detail about the PPPOE interface the Netflix specifically does not like. I have pasted my configuration details below.

Thanks for any help.

cat /etc/config/network

config interface 'loopback'
	option device 'lo'
	option proto 'static'
	option ipaddr '127.0.0.1'
	option netmask '255.0.0.0'

config globals 'globals'
	option ula_prefix 'fd4b:ad29:30ba::/48'

config device
	option name 'br-lan'
	option type 'bridge'
	list ports 'lan1'
	list ports 'lan2'
	list ports 'lan3'
	list ports 'lan4'

config interface 'lan'
	option device 'br-lan'
	option proto 'static'
	option ipaddr '192.168.1.1'
	option netmask '255.255.255.0'
	option ip6assign '60'

config device
	option name 'wan'
	option macaddr 'ea:9f:80:1b:17:80'

config interface 'wan'
	option device 'wan'
	option proto 'pppoe'
	option username '***'
	option password '***'
	option ipv6 'auto'

config interface 'wan6'
	option device 'wan'
	option proto 'dhcpv6'

config route
	option interface 'wan'
	option target '192.168.100.1'
	option gateway '0.0.0.0'
cat /etc/config/dhcp

config dnsmasq
	option domainneeded '1'
	option boguspriv '1'
	option filterwin2k '0'
	option localise_queries '1'
	option rebind_protection '1'
	option rebind_localhost '1'
	option local '/lan/'
	option domain 'lan'
	option expandhosts '1'
	option nonegcache '0'
	option authoritative '1'
	option readethers '1'
	option leasefile '/tmp/dhcp.leases'
	option resolvfile '/tmp/resolv.conf.d/resolv.conf.auto'
	option nonwildcard '1'
	option localservice '1'
	option ednspacket_max '1232'

config dhcp 'lan'
	option interface 'lan'
	option start '100'
	option limit '150'
	option leasetime '12h'
	option dhcpv4 'server'
	option dhcpv6 'server'
	option ra 'server'
	option ra_slaac '1'
	list ra_flags 'managed-config'
	list ra_flags 'other-config'

config dhcp 'wan'
	option interface 'wan'
	option ignore '1'
	list ra_flags 'none'

config odhcpd 'odhcpd'
	option maindhcp '0'
	option leasefile '/tmp/hosts/odhcpd'
	option leasetrigger '/usr/sbin/odhcpd-update'
	option loglevel '4'

cat /etc/config/firewall

config defaults
	option input 'ACCEPT'
	option output 'ACCEPT'
	option forward 'REJECT'
	option synflood_protect '1'

config zone
	option name 'lan'
	option input 'ACCEPT'
	option output 'ACCEPT'
	option forward 'ACCEPT'
	list network 'lan'
	option mtu_fix '1'

config zone
	option name 'wan'
	option input 'REJECT'
	option output 'ACCEPT'
	option forward 'REJECT'
	option masq '1'
	option mtu_fix '1'
	list network 'wan'
	list network 'wan6'

config forwarding
	option src 'lan'
	option dest 'wan'

config rule
	option name 'Allow-DHCP-Renew'
	option src 'wan'
	option proto 'udp'
	option dest_port '68'
	option target 'ACCEPT'
	option family 'ipv4'

config rule
	option name 'Allow-Ping'
	option src 'wan'
	option proto 'icmp'
	option icmp_type 'echo-request'
	option family 'ipv4'
	option target 'ACCEPT'

config rule
	option name 'Allow-IGMP'
	option src 'wan'
	option proto 'igmp'
	option family 'ipv4'
	option target 'ACCEPT'

config rule
	option name 'Allow-DHCPv6'
	option src 'wan'
	option proto 'udp'
	option src_ip 'fc00::/6'
	option dest_ip 'fc00::/6'
	option dest_port '546'
	option family 'ipv6'
	option target 'ACCEPT'

config rule
	option name 'Allow-MLD'
	option src 'wan'
	option proto 'icmp'
	option src_ip 'fe80::/10'
	list icmp_type '130/0'
	list icmp_type '131/0'
	list icmp_type '132/0'
	list icmp_type '143/0'
	option family 'ipv6'
	option target 'ACCEPT'

config rule
	option name 'Allow-ICMPv6-Input'
	option src 'wan'
	option proto 'icmp'
	list icmp_type 'echo-request'
	list icmp_type 'echo-reply'
	list icmp_type 'destination-unreachable'
	list icmp_type 'packet-too-big'
	list icmp_type 'time-exceeded'
	list icmp_type 'bad-header'
	list icmp_type 'unknown-header-type'
	list icmp_type 'router-solicitation'
	list icmp_type 'neighbour-solicitation'
	list icmp_type 'router-advertisement'
	list icmp_type 'neighbour-advertisement'
	option limit '1000/sec'
	option family 'ipv6'
	option target 'ACCEPT'

config rule
	option name 'Allow-ICMPv6-Forward'
	option src 'wan'
	option dest '*'
	option proto 'icmp'
	list icmp_type 'echo-request'
	list icmp_type 'echo-reply'
	list icmp_type 'destination-unreachable'
	list icmp_type 'packet-too-big'
	list icmp_type 'time-exceeded'
	list icmp_type 'bad-header'
	list icmp_type 'unknown-header-type'
	option limit '1000/sec'
	option family 'ipv6'
	option target 'ACCEPT'

config rule
	option name 'Allow-IPSec-ESP'
	option src 'wan'
	option dest 'lan'
	option proto 'esp'
	option target 'ACCEPT'

config rule
	option name 'Allow-ISAKMP'
	option src 'wan'
	option dest 'lan'
	option dest_port '500'
	option proto 'udp'
	option target 'ACCEPT'

config rule
	option name 'Support-UDP-Traceroute'
	option src 'wan'
	option dest_port '33434:33689'
	option proto 'udp'
	option family 'ipv4'
	option target 'REJECT'
	option enabled 'false'

config include
	option path '/etc/firewall.user'

Oddly enough I also have difficulty posting to the OpenWRT forums site - it occasionally becomes very unresponsive. Again, I do not have these issues when connecting to the internet via a different interface.

Sounds more like some DNS weirdness than anything PPPoE related?

Why did you add this?

1 Like

This is to access the web interface for Starlink. It has no effect on Netflix connectivity.

Please run the following commands (copy-paste the whole block) and paste the output here, using the "Preformatted text </> " button:
grafik
Remember to redact passwords, MAC addresses and any public IP addresses you may have

ubus call system board; \
uci export network; uci export wireless; \
uci export dhcp; uci export firewall; \
head -n -0 /etc/firewall.user; \
iptables-save -c; ip6tables-save -c; \
ip -4 addr ; ip -4 ro li tab all ; ip -4 ru; \
ip -6 addr ; ip -6 ro li tab all ; ip -6 ru; \
ls -l  /etc/resolv.* /tmp/resolv.* /tmp/resolv.*/* ; head -n -0 /etc/resolv.* /tmp/resolv.* /tmp/resolv.*/*

looks like a banned ip address or something like that.