After installing netdata package, I could not access the dashboard of netdata

[VinNFT]

After installing netdata package, I could not access the dashboard of netdata.
I tried 192.168.1.1:19999
but this is the result

This is my router

Status

System

Hostname	VinNFT
Model	Xiaomi Mi Router CR6608
Architecture	MediaTek MT7621 ver:1 eco:3
Target Platform	ramips/mt7621
Firmware Version	OpenWrt SNAPSHOT r18139-5b726af897 / LuCI Master git-21.315.43250-a812b26
Kernel Version	5.10.78
Local Time	2022-01-02 03:18:31
Uptime	6h 18m 52s
Load Average	0.13, 0.11, 0.10

Please help!

[diizzy]

Is netdata running?

[VinNFT]

I'm not sure, in the start up tab, I saw it enabled

[anon89577378]

@VinNFT

I'm not sure

Either navigate to Status > Processes in LuCI

or

SSH in to the router and run top.

[jamesmacwhite]

Similar to what @anon89577378 said, you can check for the running process:

ps -w | grep [n]etdata

Or if anything is listening on port 19999:

netstat -an | grep 19999

You can also use logread to see if the service started or if there's any errors

logread -e netdata

[VinNFT]

[VinNFT]

[VinNFT]

I could not find netdata in the processes

[jamesmacwhite]

If you are familiar with SSH, try running:

service netdata start
logread -e netdata

To see what's happening to the service on startup

[VinNFT]

@jamesmacwhite

logread -e netdata

Here what I found

[VinNFT]

[diizzy]

I've seen this happen on master running mips, most likely due to musl/compiler bug but I don't have the time or hardware to debug it.

[VinNFT]

Gotcha! Thank you, maybe the error due to the snapshot I'm using, it's not an official build from OpenWRT website

[VinNFT]

Hi, I know this thread is old, but I still have problem with netdata acess.

[diizzy]

What does your /etc/netdata/netdata.conf look like?