Hello, I have wd passport USB3, connected to the xiaomi mi router3g, I use it like NAS. When router works couple of days, HDD spinup randomly in random time, when I reboot it, and reset power to the hdd, and router, situation back to the normal, hdparm works as expected. After 1-2 days, situation repeat, and hdparm stop working, nor hd-idle helps, even when I umount drive from the filesystem, and check lsof is empty, it still spinup automatically, are there WD controller issue ? How to diagnose this kind of problem, because WD support useless. Here it is what they are respond to me(see below). If needed, I can solder out something from controller...Option could be to solder arduino external power control watchdog for hdd, but oh, maybe there are another options ? Any ideas ? I want to keep it calm until required, after spindown after 40 minutes of time of inactivity. Can you recommend good USB SATA controller, that listen for my commands ? I can upgrade WD firmware, but there are no guarantee that issue will be solved, it can become even worse. Thanks forward.
okay, thank you Silvia, it seems it is some kind of issue with linux and WD passport controller, because I use original USB, and original power supply, drive connected directly to the usb3. It works correctly when plug in, but after 1-2 days, hdparam tool stops working, and it is not possible to spindown the drive, even when I unmount(or reboot OS) the drive from the linux filesystem tree, the issue are still remains until I unplug external power supply and usb, just after that it starts working correctly for 1 day more. I use ext4 filesystem, if I would update it through windows 7, would it corrupt the ext4 filesystem ? Would I lose data on drive in ext4 case ? Because I do not trust to the windows. Or maybe you have same tool for linux ?
slight_smile:Thank you for your response. I can see from your email that the issue seems to be with Linux Operating System, and that you ask if updating the ext4 filesystem would help or if it will corrupt the data on the drive.
I would recommend contacting Linux Support directly in order to try and resolve this issue, since it is something specific to their operating system.
If after contacting Linux you need further help with the device’s configuration, please reply to this email and we will be happy to assist you further.
Western Digital Service and Support