Does anyone of you know of better ways to contact Xiaomi? The mail support (service.global@xiaomi.com) seems only to be "customer calming"
Dear Sir/Madam,
Hello, Greetings from Xiaomi Customer Support! This is Ida.
We at Xiaomi value your trust and we apologize for the inconvenience. Rest assured that we'll assist you on this.
Thanks for your valuable suggestion. I will record this as your feedback and surely will share your valuable feedback with our concerned authorities.
We hope the above information helps you.
Best Regards
Xiao Mi Global Email Service
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